Terms & Conditions

By accessing or using our website and purchasing our products, you agree to the terms outlined below.

Please read these Terms & Conditions carefully before placing an order.

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1. About Qandil Artistry

Qandil Artistry is a handcrafted botanical lifestyle brand offering products including candles, herbal teas, bath salts, foot soaks, cosmetic clays, botanical powders, oils, gift hampers and related products.

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2. Product Information

We make every effort to ensure that product descriptions, photographs, colours, sizes, ingredients and other information displayed on our website are accurate.

However, because many Qandil products are handmade, minor variations may occur.

Colours may also appear slightly different depending on your screen or device.

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3. Handmade Products

Handcrafted products may naturally vary in:

Colour

Shape

Texture

Botanical placement

Surface finish

Fragrance intensity

These variations are an inherent part of handmade production and do not necessarily indicate a defect.

 

4. Product Use

Please read the product description, ingredients and usage instructions before using any Qandil product.

Some products contain botanical ingredients, essential oils, clays, salts or other naturally derived materials that may not be suitable for everyone.

If you have allergies, sensitivities or specific health concerns, please review the ingredients carefully and seek appropriate professional advice where necessary.

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5. Candles

Candles are intended for their stated purpose and should always be used responsibly.

Never leave a burning candle unattended. Keep candles away from children, pets, flammable objects, drafts and other heat-sensitive materials.

Always follow the candle-care instructions provided with the product.

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6. Herbal Teas

Herbal teas are food products intended for consumption according to their product instructions.

Please check the ingredients before consumption, particularly if you have known allergies, sensitivities or dietary restrictions.

Our herbal teas are not intended to diagnose, treat, cure or prevent any disease or medical condition.

 

7. Bath & Foot Products

Bath salts, foot soaks, clays, botanical powders and similar products are intended for external use unless specifically stated otherwise.

Avoid contact with the eyes and discontinue use if irritation or discomfort occurs.

Please follow the usage instructions provided for each product.

 

8. Orders

When you place an order through our website, you are responsible for providing accurate information including your name, contact details, billing information and delivery address.

We reserve the right to cancel or decline an order where necessary, including in circumstances involving pricing errors, stock issues, suspected fraudulent activity or other operational reasons.

 

9. Pricing

Prices displayed on our website are subject to change without prior notice.

We make reasonable efforts to ensure pricing information is accurate. If an obvious pricing error occurs, we reserve the right to correct the error and, where applicable, offer the customer the option to continue with the corrected price or cancel the order.

 

10. Intellectual Property

All content on the Qandil Artistry website, including photographs, product names, written content, graphics, logos, designs and other creative materials, belongs to Qandil Artistry or its respective rights holders unless otherwise stated.

Content may not be copied, reproduced, modified, distributed or commercially used without prior written permission.

 

11. Promotions

Promotional offers, discounts and special collections may have additional terms and validity periods.

Offers cannot necessarily be combined unless explicitly stated.

Qandil Artistry reserves the right to modify or withdraw promotional offers where necessary.

 

12. Third-Party Links

Our website may contain links to third-party websites or services.

Qandil Artistry is not responsible for the content, availability, security or privacy practices of third-party websites.

 

13. Limitation of Liability

To the extent permitted by applicable law, Qandil Artistry will not be responsible for losses arising from misuse of products, failure to follow product instructions, incorrect information provided by the customer or circumstances beyond our reasonable control.

Nothing in these Terms & Conditions is intended to exclude rights or protections that cannot legally be excluded.

 

14. Changes to These Terms

We may update these Terms & Conditions from time to time.

Any updated version will be published on this page with the revised date.

 

15. Contact

For questions regarding these Terms & Conditions, please contact:

Qandil Artistry
Email: houseofqandil@gmail.com
Phone:  +91 7225936552